MARYLAND ASSOCIATION OF NONPROFIT ORGANIZATIONS:
STANDARDS OF EXCELLENCE
Descriptive standards developed by Maryland nonprofits to promote ethical
practices and accountability in nonprofits across the State. These Standards describe how nonprofits
should act to be ethical and be accountable in their program operations,
governance, human resources, financial management and fundraising. Principles are provided, along with 55
Standards - - more detailed performance benchmarks which will enable nonprofits
to strengthen their operation. The
Standards of Excellence are intended to describe how the most well-managed and
responsibly governed organizations should, and do, operate. (No metrics of performance
included.)
- Maryland
Association of
Nonprofit
Organizations
McKINSEY CAPACITY ASSESSMENT GRID
“The McKinsey Capacity Assessment Grid is a
descriptive tool that describes the organizational capacity, by selecting the
text that best describes the organization’s current status or performance on 7
levels and components. The grid is
not a scientific tool and should not be used as one. The scores are meant to provide a general
indication - - a temperature taking. The
tool is meant to be a starting point only.
We encourage you to adapt the grid to meet your own organization’s
capacity assessment needs.”
-
McKinsey & Company
MANAGEMENT HELP:
CHECKLIST OF NONPROFIT ORGANIZATIONAL INDICATORS
A self-assessment tool developed for internal use by
staff and volunteers of the United Way of Minneapolis Area, this checklist
offers ratings of “E” (essential basic requirement); “R” (recommended as
standard practice); and “A” (additional indicators to enhance management
operations and activities.
- Management Help
LEADER-TO-LEADER INSTITUTE: SELF-ASSESSMENT TOOL
(Formerly the Drucker Institute)
The Drucker Foundation Self-Assessment provides a process
for nonprofit organizations to clarify mission, define results, set goals and
develop a focused plan. The Drucker
Self-Assessment tool addresses 5 questions:
What Is Our Mission? Who Is Our
Customer? What Does the Customer Value? What Are Our Results? What Are our
Plans?
- Leader-To-Leader Institute
INNOVATION NETWORK:
RAPID ORGANIZATIONAL ASSESSMENT (ROA) TOOL
ROA provides nonprofits with a “snapshot” of
organizational effectiveness as a springboard towards evaluation discussions.
- Innovation Network
THE MANAGEMENT CENTER: NONPROFIT ASSESSMENT TOOL
The 80-item online system provides descriptive commentary
to individual responses to questions in the categories of Administration;
Leadership; Board; Community Relations; Marketing; Finance; Human Resources;
Planning; Program Management; and Plant and Equipment.
- The Management Center
MILTON EISENHOWER FOUNDATION: LESSONS FROM THE STREET
As part of the Foundation’s standardized needs
assessment, a series of approximately 100 open-ended questions are categorized
under the headings of Background, Organizational Development, Fiscal
Management, Fundraising and Proposal Writing, Program Administration, Program
Development, Staff Development, Communication and Evaluation. These questions are administered through
one-on-one interviews with staff of each organization receiving technical
assistance. Various workshops are
offered and rated (on a scale of 1 - 4; 4 is highest).
- Milton Eisenhower Foundation
GLOBAL DEVELOPMENT RESEARCH CENTER: SCAT
SCAT (Simple Capacity Assessment Tool) was developed
to provide support organizations with procedures for assessing the
organizational capacity of potential partners and to provide a process through
which relevant, context specific indicators can be developed in a collaborative
manner. SCAT includes seven
organizational categories which are further broken down into
subcomponents. A rating scale of 1 – 4
(1 = nascent; 2 = emerging; 3 = expanding; and 4 = mature). 20 is a low score; 40 is a moderate score;
and 60 is a high score. (Developed by
Beryl Levinger and Evan Bloom)
- Global Development
Research Center
BOARDSOURCE
The
focus is on the Board’s role as a governing body and “discovering strengths and
weaknesses.” Online assessment asks
board to evaluate “their satisfaction” with 10 areas of performance: determining mission;
engaging in strategic planning; monitoring programs and services; ensuring
adequate financial resources; providing effective fiscal oversight and sound
risk management policies; selecting, supporting, and overseeing the chief
executive; understanding the relationship between board and staff; enhancing
public image; selecting and orienting new board members; organizing the board
efficiently.
Results are to be evaluated by Board and CEO in order
to develop an action plan. Offers
customized questions for an additional fee.
-
BoardSource
BALANCED SCORECARD
Developed in part, as a response the Government Performance and Results
Act (GPRA), the Balanced Scorecard seeks to respond to the demand for performance-based
government. Measures (also related to
nonprofits) are: Mission,
Customer Requirements, Internal Processes, and Employee Learning and Youth.
- Balanced Scorecard
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